Privacy Policy for the FieldOps and Vikas Apps by ISPL

Effective Date:22-10-2024

At Ispl, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, "FieldOps & Vikas by ISPL."

This is an internal company application, which will only be used by employees during work hours. Any data collected is only used for monitoring updates on work projects. All data will be managed securely and privately on Google cloud servers and will be deleted once an employee leaves the organization.

1. Data Collection

We collect personal data such as your name, email address, location data, and any other information you provide directly to the app. We may also collect non-personal information, including device information and app usage statistics.

2. Data Usage

We use the collected data to improve our services, provide support, and manage user accounts. Location data is used to provide field reports and track service-related activities.

3. Data Sharing

We do not share your data with third parties except for the service providers essential for our app's functionality (e.g., Firebase for data storage). Data is never sold to third parties.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, and destruction. Your data is stored securely using encryption technologies.

5. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. You can request the deletion of your data at any time.

6. Crash Reporting & Device Info

We use Sentry for crash reporting to help us identify and fix issues in the app. The app collects device information such as model, OS, app version, battery level, memory and storage details, IP address, timezone, and crash logs. This data is used solely for crash reporting, debugging, and improving app performance. The information is shared only with Sentry and is never sold, ensuring your data remains secure and used only to enhance your experience.

7. Real-Time Location Services

Our app may use foreground services to access your location while you’re using it. This is only to provide real-time data for field updates and is not shared with anyone outside the app’s services.

8. Data Deletion Requests

Users can request deletion of their account data (phone number, profile info) by emailing us at ispl.firebase@gmail.com . We will process requests promptly and inform users of any data retention policies.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email:ispl.firebase@gmail.com

10. Changes to this Privacy Policy

We may update this policy from time to time, and any changes will be posted on this page.